This policy explains how Columbia 300 handles information submitted through website forms, commercial inquiry routes, and product-support requests. The site is intended for business visitors such as pro shops, bowling centers, distributors, and team program coordinators.
We may collect contact details, company name, region, buyer type, requested product lines, serial numbers, message content, and related support files. If you submit warranty or product-support information, we may use the details to route the case to the appropriate documentation or service contact.
Information is used to respond to inquiries, prepare specification files, evaluate commercial fit, route warranty questions, improve service processes, and maintain business records. We do not use inquiry data to make unrelated medical, financial, or consumer-credit decisions.
Information may be shared with authorized distributors, service providers, logistics partners, or internal support teams when necessary to respond to your request. We do not sell business inquiry information as a standalone marketing list.
You may request correction or deletion of business contact information where applicable law allows. Some records may be retained when needed for warranty, transaction, compliance, or dispute-resolution purposes.